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Cracking the Code

White Paper Published By: Podium
Published:  Dec 06, 2016
Type:  White Paper
Length:  13 pages

Traditionally consumers have had to rely on family and friends for recommendations on where to eat, what car to buy, or which doctor or dentist to choose. But that isnít the case anymore. Consumers are now turning to online reviews to help them make these decisions. 

Getting your happiest customers to leave a review might seem difficult, but itís easier than you might think. In our new ebook, Cracking the Code: Why online reviews matter to your business, we will show you how online reviews can improve local SEO, increase trust and loyalty with your customers, and ultimately boost your bottom line.


  • Which online review sites you should focus on and why
  • How online reviews will improve your business operations & employee performance
  • Why having a real-time view into your customer experience is important

Tags : 
podium, customer insight, customer reviews, customer satisfaction, customer experience/engagement

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