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Our vision is to help customers achieve business success through effective and efficient management of IT services. We know every customer is different, which is why our first priority is to understand your individual business needs. Taking a holistic approach to IT Service Management, we tailor our services and solutions to meet those needs. Instead of a short-term approach, we like to work with customers in the long-term to help you achieve progressively higher levels of IT maturity as your organization grows. Our annual product development cycle is fundamentally driven by our customers, which helps us to ensure we continue to support your needs and enable you to gain value year after year.
Axios Systems was the first ITSM vendor to adopt the ITILŪ framework, pioneering automated ITIL support with the assyst solution. Since then, ITIL has evolved to become a globally accepted framework for managing IT services and the assyst solution continues to support best practices as they evolve.